West Coast Custom Coachworks

I needed repair to my slide mechanism in order for it to slide out. I literally called every single RV repair place in the greater Eugene area. Without going into the dynamics of that, I'll say that Mike and Carter were my saviors. I called on Wednesday afternoon and Carter said Mike could come out Friday morning between 9 and 11. He called Thursday and asked if he could come then. He showed up and fixed the problem with ease. Being thorough, he discovered a tooth missing from the pinion gear on the other end. Carter called every distributor he knew but one was not at hand locally so I ordered the necessary part and waited for delivery a few days later. I notified Carter at 10:30 tat the part had arrived and Mike was at my door at 12:30 to install it. I absolutely don't have the words to say what an awesome company this is. If you need an RV repair in this area West Coast is your place!! You won't be disappointed!!

If I could give a million stars I would. I have a 2016 tent trailer that was stuck in the up position and Mike came out late (dark) and helped get the trailer down. The best feeling in the world was watching that trailer go down. I then towed it their shop the next day. They were absolutely amazing the entire time my trailer was there. I was super stressed out about cost, what all needed to fixed and the length of time it was going to take. They communicated with me the entire time the trailer was there, never did anything without contacting me first and helped me with the warranty process. I definitely felt like things were being taken care of and they were friendly and professional. I will for sure be recommending them and using them for any future repairs. They even called me the next day after picking it up to check on things Thank you so much West Coast Custom Coachworks you guys ROCK!!!!

I would give them 100 stars if possible. They absolutely saved us. We bought a brand new year round livable 5th wheel. After delivery we discovered electrical and dumping problems along with an awning arm bent during delivery prep. The RV location we bought it from refused to listen or fix anything. West Coast spent hours wiring, replacing and generally taking care of us. I can't imagine having anyone else take care of our little home.